The Capability To Download Documents

Your website can be designed to allow the download of various documents.

Allowing this functionality increases the automation and decreases manual answering of questions dramatically.

The documents that can be downloaded can be Frequently Asked Question or How to use a certain service or even a policy document.

The types of documents that can be downloaded are:

• doc
• pdf
• xls
• txt
• zip

Have a look at an example of a download page by clicking here.